The second-hand marketplace Shoppers Share Frustration About Size Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Social Media Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
The platform stated the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Modifications
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Necessary Adjustments
A different user, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices after backlash from users.
